Terms and Conditions
Last updated: 29 October 2026
1. Who we are and what these terms cover
OptiPit is an online platform and mobile (Android) application for vehicle technical history and for organising work in an auto repair shop. It is operated by COURTFIELD CONSTRUCT SRL, tax ID (CUI) 36107980, registered office at str. Gării nr. 66, Videle, Teleorman County, Romania (the “Operator”, “we”). You can reach us at contact@optiflow.ro.
These terms apply to your use of the website optipit.optiflow.ro and the OptiPit mobile app (together, the “Platform”). By creating an account or using the Platform you confirm that you have read and accept them. Personal data processing is described separately in the Privacy Policy.
2. Account types
Vehicle owner (Owner) – an individual or company that manages its vehicles, history, documents, expiry dates (technical inspection, insurance, etc.), appointments and estimate approvals.
Repair shop (Garage) – an organisation that provides auto services and uses the Platform for customers, vehicles, appointments, jobs, estimates and its team. A shop appoints its administrators and team members and is responsible for their actions.
Platform administrator – Operator staff with Platform administration rights.
You must be at least 18 and have full legal capacity to create an account. If you act on behalf of a company, you declare that you are authorised to bind it.
3. Your account
The information you provide at registration must be true, accurate and kept up to date.
You are responsible for keeping your password confidential and for activity in your account. Tell us at contact@optiflow.ro if you suspect unauthorised use.
An account is personal. Do not share it; a shop invites its team members using the dedicated feature.
We may require e-mail confirmation before enabling certain features.
4. What the Platform does and does not do
The Platform provides tools to keep technical records of vehicles and to run a shop’s workflow (appointment, reception, diagnosis, estimate, execution, handover), plus notifications.
The Platform is not a party to service contracts between an Owner and a shop. Prices, deadlines, warranties and liability for the work performed are agreed and assumed between them.
Approving an estimate in the Platform is a statement by the Owner towards the shop; the Platform records it (who, when, which estimate version).
Technical information displayed (including specifications obtained from external providers based on the VIN, maintenance recommendations or reminders) is informational. It may contain errors or omissions and does not replace checks by a professional, the vehicle’s official documents or registration papers.
As of the date of these terms the Platform does not process payments between users and does not issue tax invoices. If we introduce paid plans we will inform you beforehand and the commercial terms will be provided separately.
5. Vehicles, history and shop access
A vehicle is registered in the Platform by its identifiers (for example VIN, registration number). A vehicle’s technical history belongs to the vehicle and remains in the Platform even if ownership changes; it is no longer visible to a former owner once ownership ends.
A shop can see a vehicle’s relevant data only to the extent it has a valid relationship with that vehicle (for example a confirmed appointment or access granted by the Owner), under the Platform’s access rules. Access granted through an appointment remains active until the Owner withdraws it; the Owner can withdraw it in the Platform.
Technical facts legitimately recorded by a shop (work performed, findings) are part of the vehicle’s history. They are not deleted; they can be corrected through a recorded correction that also keeps the original value.
The Owner can remove a vehicle from their account or transfer it to another user; the vehicle and its history remain in the Platform.
6. Content you upload
You may upload photos, documents (for example inspection, insurance, proofs) and other information. You remain the rights holder and grant us only the limited, non-exclusive licence needed to store them, show them to authorised persons under the access rules, and process them to operate the Platform. You warrant that you may upload the content and that it does not infringe others’ rights.
Avoid uploading photos that show people or other personal data that is not needed (for example people, addresses or documents of third parties).
7. Rules of use
You must not:
use the Platform for unlawful purposes or to mislead other users (including false data about vehicles, jobs or estimates);
attempt to access accounts, vehicles, documents or data you are not entitled to;
bypass security measures, usage limits or authentication;
upload malware or content that is unlawful, offensive or infringes intellectual property;
bulk-extract data (scraping), run automated enumeration of users or vehicles, or overload the service;
reverse engineer the app, except as mandatory law permits.
A shop is responsible for the lawfulness of processing its customers’ data entered into the Platform (for example informing its customers and having a legal basis).
8. Notifications and communications
We send transactional e-mails needed for your account and the flows you take part in (e-mail confirmation, password reset, invitations, appointments, estimates, reminders). In the mobile app you may also receive push notifications if you enable them. We do not send marketing communications without your consent.
9. Availability and changes to the Platform
We make reasonable efforts to keep the Platform available but do not guarantee uninterrupted or error-free operation. We may interrupt it for maintenance and may change, add or withdraw features, giving prior notice when the change significantly affects you.
10. Suspension and closing your account
You may stop using the Platform at any time by deleting your account in the app or through the public account deletion page. What is deleted, anonymised and kept is described on that page and in the data retention document.
We may suspend or close an account for serious or repeated breach of these terms, security risk, or at an authority’s request, as far as the law permits. We will try to tell you the reason unless law or security prevents us.
11. Liability
Nothing in these terms excludes or limits liability for wilful misconduct, gross negligence, personal injury or any other liability that cannot be excluded by law, nor your rights as a consumer.
Otherwise, to the extent permitted by law: the Platform is provided “as is”; the Operator is not liable for work, claims or disputes between Owners and shops, for user-provided content, for decisions based on displayed information, or for indirect losses (for example lost profits); and the Operator’s total liability to you for an event is limited to proven direct damage.
12. Intellectual property
The Platform, its design, code, name and OptiPit visual identity belong to the Operator or its licensors. You receive a personal, non-exclusive, non-transferable right to use the Platform in line with these terms. No other right is transferred.
13. Changes to these terms
We may update these terms, for example due to changes in law or in the Platform. Every published version is kept and has an effective date. For significant changes we will ask you to accept the new version at your next sign-in; if you do not accept, you can close your account.
14. Governing law and disputes
These terms are governed by Romanian law. We try to resolve any complaint amicably – write to contact@optiflow.ro. If we cannot, disputes are resolved by the competent Romanian courts, without affecting consumers’ mandatory rights.
As a consumer you may also use alternative dispute resolution (ANPC – SAL) or the EU online dispute resolution platform (ec.europa.eu/consumers/odr).
15. Contact
COURTFIELD CONSTRUCT SRL · CUI 36107980 · str. Gării nr. 66, Videle, Teleorman · contact@optiflow.ro